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Medical Records Space for the New Hospital

BAY AREA MEDICAL CENTER PERFORMANCE IMPROVEMENT 2016 • PAGE 23

Outsource Record Storage:

Received bids from two companies: Iron

Mountain and IOD

Cost – Initial cost

plus annual

operation cost

Pros:

• They are the

experts

• One location to request from

• Takes the burden off of staff

• They would manage the retention policy

• Charging for patient requests (could be pro

or con)

Cons:

• HIM staff are experts on BAMC specific

records

• Cost

• Giving up control

• Giving up level of service

• Potential for a quality impact

• Timeliness of retrieval/receipt

• Charging for patient requests (could be pro

or con)

Build a new storage facility:

Received bid

from local

contractor to

build pole

building on

BAMC owned

land

Pros:

• We would have control of our own records

• One location to pull from

• One time cost for building, shelving, install of

cameras and alarms

• Permanent storage site for all other record

types

Cons:

• Cost to move records

• Would need to index everything

• Annual Cost of maintenance and utilities

• We would have to manage the destruction

policies (BAMC/ABAMG/AMG)

Scan Records:

Received bids from

two companies – IOD

and ARMS

Very costly

Pros:

• Paper is all gone

• Ease of retrieval

• Always accessible

• No retrieval fee

Cons:

• Cost

• Waste of effort

Purchase/lease a new storage facility:

Purchasing new

building would

have a high initial

cost

Leasing building

would have a

higher annual cost

• Same Pros and Cons as building new

The team presented their plan and

recommendation to the Facilities Steering

Committee on December 20, 2016. The

committee decided to stay in the current facility

until we decide to do with the building. We will

then revisit the options to choose the best one.

This process helped free up very valuable space

in the new hospital that would have been used for

paper record storage.