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Centers of Excellence: Laboratory

BAY AREA MEDICAL CENTER PERFORMANCE IMPROVEMENT 2016 • PAGE 21

Plan

The lab is located on the first floor of the

hospital, near the outpatient lab draw area.

Some of the redesigned features to meet the

intended objectives:

• Open “Line of Sight” – removed physical

barriers to allow for better communication.

• Design includes a “Specimen Processing

Area” to advantage the use of staff and

space for all specimens received in the lab.

This includes all aspects of a specimen’s

journey from the time it comes through the

door, is processed for testing either in-house

or for delivery to the central lab via courier,

results of the testing into the patient's

medical record, and finally storage of the specimens.

• Centralizing all automated testing performed on

analyzers into a “Core” area to leverage

efficiencies for larger volume routine and stat

testing and accounting for decreased staffing

on off-shifts.

• Creation of a “Manual” work cell for lower

volume testing not requiring immediate

attention.

• Design includes a dual pneumatic tube system

to increase efficiency in delivery of specimens

to the Lab.

• A Molecular (PCR) testing room was added to

account for new technologies in the future.

• Redesign and placement of the Anatomic

Pathology and Histology area adjacent to

specimen processing and pathology staff.